Support
Write to support@yourkarta.com. Tell us your iPhone
model and iOS version if something isn't working, and a screenshot helps.
Managing Karta Club
- Cancel or change your plan: on your iPhone, open Settings, tap your name, then Subscriptions, then Karta Club. Cancel at least 24 hours before the renewal date to avoid the next charge.
- Restore a purchase: open the plans screen in Karta and tap Restore purchases, signed in with the same Apple ID you subscribed with.
- Refunds: Apple handles all payments and refunds. Request one at reportaproblem.apple.com.
- If your subscription ends, every recipe you saved stays in your cookbook; you just can't add more beyond the free plan.
Intolerances
Karta hides recipes tagged with the intolerances you choose (dairy, egg, fish, gluten and nuts). Tags are applied by hand and can be wrong, and Karta cannot tell a mild intolerance from a serious allergy. Always check ingredients and product labels yourself. If you spot a recipe that is tagged wrongly, please tell us.
Your data
Karta keeps your saved recipes and settings on your iPhone; deleting the app deletes them. See the Privacy Policy for details.